First Bite #26 – December 11, 2018

Conflict Resolution for the SLP in a Conundrum

(.1 ASHA, AOTA, and EI CEU) For more info, click here.

Course Description

In this episode, Michelle is joined by the petite yet formidable Cheris Frailey, MA CCC-SLP, Interstate Compact and Legal Affairs Coordinator for the Dept. of Regulatory Agencies for the State of Colorado. Join Michelle as she seeks honest and practical advice from Cheris, a former Director of State Education and Legislative Advocacy with ASHA, in the areas of conflict resolution. In short…are you in a professional pickle at work and unsure how to come to conclusion that is amicable yet fair, well, then join for functional strategies!

Objective

By the end of this PodCourse, participants will be able to identify and describe:

  • Different stages of conflict.
  • What a personal assessment is and why it is important for conflict resolution.  
  • 3 potential strategies to manage a conflict.

Co-Presenter

Cheris Frailey, MA CCC-SLP,
Interstate Compact and Legal Affairs Coordinator

Cheris Frailey is a certified speech-language pathologist with experience working in hospitals, private practice, skilled nursing and education settings. She currently is the Interstate Compact and Legal Affairs Coordinator for the Department of Regulatory Agencies for the State of Colorado. She previously worked at ASHA as the Director of State Education and Legislative Advocacy serving as the state liaison to the southern region by providing resources, assistance and support regarding legislative and regulatory issues in addition to guidance to state association leaders, members and government agencies. She has received extensive training in facilitation, conflict management and mediation. She currently serves as a volunteer mediator for the City of Littleton and Jefferson County in Colorado.